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  • 24/7 security operations centre

Full-scope IT services.

Geidi manages, secures and builds business technology. Operating since 2000.

Operating since
2000
Operating since
Service desk
7-day
Service desk
Staff in the organisations we serve
5 to 1,000
Staff in the organisations we serve
An operations analyst wearing a headset, lit blue by the monitors she is watching
  • Aligned toEssential Eight
  • Aligned toISO/IEC 27001
  • Aligned toISO/IEC 42001
  • Aligned toISO/IEC 20000
  • Aligned toSMB1001
  • PartnerMicrosoft Partner
SUPPORTManaged IT & SupportBUILDCloud &Business SystemsPROTECTCyber SecurityAUTOMATEAI & Automation

Four services, one provider.

One team covers the service desk, infrastructure, business systems, cloud and security, plus AI and automation.

Support

Managed IT & Support

Our flagship service. A 7-day service desk with unlimited incident and onsite support, plus fixed-cost managed coverage of the servers, networks and remote access your business depends on. We design, run and improve the whole environment.

Technologies we work with

One team across the platforms your organisation already runs on.

  • Microsoft Partner
  • Azure AI
  • Microsoft Copilot
  • Anthropic
  • OpenAI
  • Ollama
  • SharePoint
  • Dynamics 365
  • Microsoft Teams
  • Veeam ONE
  • FortiGate
  • UniFi
  • HP
  • Dell
  • Lenovo
  • Cisco
  • VMware ESXi
  • OpenVPN
  • Tailscale
  • 3CX

What our clients say

Geidi is so much more than just our 'IT Support'. With a proactive approach to our IT needs combined with their expertise across a number of fields they have become an integral part of our team. I am happy to share credit with them for our business success and quite simply with Geidi they deliver what they promise, on time and on budget.
Nicholas Van Den BergAllawdocs
Geidi gave us some very sound advice at the early stages of our SharePoint project. The scope of what we wanted to do was pretty big and our thoughts and ideas were limitless. The guidance that Geidi gave during that crucial period helped put a framework around our SharePoint project and we now understand the value of the advice they provided since implementation. If your business is looking to move to the cloud or just looking at a better way of dealing with its IT infrastructure, we would recommend contacting Geidi to get a handle on what you want to achieve.
Christofer HomerSupervision SMSF

Geidi AI

Imagine what your organisation could do with AI.

Geidi AI helps you embrace it with confidence: practical AI and automation solutions, built safely on the systems you already run.

IT Portal

In production

~40min

saved per new starter, Geidi's estimate

Add or remove a staff member in one step: account, licence, laptop and welcome email, even scheduled for their start date. Geidi estimates about 40 minutes saved per new starter.

IT Portal on geidi.ai

In pilot

Mailroom on geidi.ai

Reads your shared inboxes around the clock, then sorts and files every email. Your team stays in control of what happens next.

Mailroom on geidi.ai

Live internally

Agora TIS on geidi.ai

Ask in plain English what your team is working on, and change it the same way. A person approves every change.

Agora TIS on geidi.ai

In production

Endgame on geidi.ai

Describe a tool in plain English and get a properly set-up software project in minutes, with the rules built in from day one.

Endgame on geidi.ai

All seven Geidi AI offerings, in plain English

Colleagues working together at laptops in a bright open-plan office

Operating since2000

Why Geidi

  • Operating since 2000

    More than 25 years of experience and maturity, including Essential Eight and ISO-aligned compliance management.

  • Full-scope provider

    Managed-technology delivery sits behind every engagement, with solutions built to fit your IT environment.

  • Australia wide

    An Australian business, Perth-based, serving clients nationally.

  • Prove before you commit

    A staged method with review gates and support. Risk is managed at every stage.

About Geidi, operating since 2000

Who we serve

We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide.

Organisation size
5 to 1,000
staff
Sector experience
12
sectors
See how we work with your industry

Questions, answered

The things organisations ask us most before we start working together.

Still have questions?

A short conversation about your operations is the best place to start.

Who is Geidi?

A Perth-based, owner-operated Australian technology company, operating since 2000. Geidi has been a one-stop technology partner for Australian organisations since 2000. We are owner-operated, with an in-house team of IT and business professionals covering service desk, infrastructure, Microsoft 365, SharePoint, Dynamics 365, cloud, cyber security and custom software.

What managed IT services does Geidi provide?

Our flagship service. A 7-day service desk with unlimited incident and onsite support, plus fixed-cost managed coverage of the servers, networks and remote access your business depends on. We design, run and improve the whole environment.

What cyber security services does Geidi offer?

A 24/7 security operations centre watching your environment year-round, with security practices aligned to Essential Eight and NIST.

Who does Geidi work with?

We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide, across mining, finance, legal, engineering, architecture, real estate, media, medical, education, communications, government-funded, non-profit.

What is Geidi AI?

Geidi AI is our newest division: an AI-led growth stream within Geidi IT Services. It applies the same delivery discipline we bring to managed services (fixed scopes, review gates, dashboards and audit trails) to AI and automation, built and supported by the team that already run full IT environments.

How does Geidi start a new engagement?

Our approach is process-first. We start by understanding how your company's processes actually run, then choose the technology to support them. We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide. A staged method with review gates and support. Risk is managed at every stage.

What happens after I get in touch?

Based on our initial contact with you about your operations, we listen, analyse and review your needs. If there is a fit, we then work with you to identify a low-risk first step to begin our journey with you.

Talk to us about your IT.

A short conversation about your operations is the best place to start.

What happens next?

  1. 1We listen
  2. 2We analyse and review your needs
  3. 3A low-risk first step

Send an enquiry

We will be in touch soon.

What can we help with?