Is your sales team reading tea-leaves to help them report the next quarters Sales Forecast?

When was the last time you followed up an existing customer to promote your latest campaign?

Has the marketing department been having trouble executing that campaign that will boost your end of year results?

Get in control of your CRM data and orchestrate your Sales, Customer Service and Market teams with Microsoft Dynamics CRM 2011.

Geidi has years of experience delivering Dynamics CRM projects on time and on budget.  With Geidi’s Dynamics CRM Cloud services we can accelerate the design, build and deployment of Dynamics CRM solutions.  With expertise in products such as Microsoft SharePoint, Geidi can create integrated solutions that create new capabilities for your business that more accurately address business challenges and help provide a better service for your customers.

Sales

Optimise your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

  • Improve sales planning and management
  • Automate your lead system
  • Manage Opportunities effectively
  • Streamline account management
  • Boost sales productivity
  • Enhance pipeline management
  • Simplify workflow processes
  • Leverage Mobility Express for Microsoft Dynamics CRM
  • Gain visibility and improve decision making

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

  • Manage accounts with insight and collaboration
  • Enhance customer service with insightful, actionable intelligence
  • Respond to cases quickly and precisely
  • Simplify contract management
  • Get the right information at the right time
  • Integrate Mobility Express for Microsoft Dynamics CRM
  • Streamline scheduling with all resources required to perform a service
  • Establish processes that facilitate a connected organisation that is collaborative and integrated

Marketing

Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

  • Manage your data effectively
  • Pinpoint your marketing efforts
  • Streamline campaign planning
  • Simplify campaign execution
  • Improve response management
  • Streamline lead tracking
  • Extend value with Microsoft Office
  • Automate workflows
  • Mobility Express for Microsoft Dynamics CRM
  • Gain key insights for decision making

Extended CRM

Organisations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customised for these “Extended CRM” solutions:

  • Rapid customisations, dynamic services, and prebuilt functionality
  • Third-party plug-ins and applications
  • Configurable rules, processes and workflows
  • Superior scalability and performance
  • Extension of CRM with the global Microsoft Partner Network
  • Discover solutions with the new Dynamics Marketplace
  • Make Microsoft Dynamics CRM the center of your cloud productivity strategy

No matter if you are new to Microsoft Dynamics CRM or have an existing environment we have all the necessary skills and experience to enhance your business outcomes.

Contact Geidi to obtain a free consultation.

Want to try our Geidi Dynamics CRM Cloud Services?

Get 14-day free access now!

New to Microsoft Dynamics CRM?

Not sure where to start?

We can show you!

Contact our Dynamics CRM 2011 team to help you through the process.  We have a number of approaches such as a business goal review or a Proof of Concept.

Existing Microsoft Dynamics CRM not performing as expected?

Run a Health Check on your existing CRM deployment.  We'll work with you to put steps in place to fix the logic, the reporting and the effectiveness of your investment.

Speak to our team about:

  • Business Process Logic Review
  • Microsoft Dynamics CRM Health Check Service
  • Microsoft Dynamics CRM Cloud Ready Service

T: 1300  855 049     E: enquiries@geidi.com